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3 commentaires

hello i still problem the model is empty

give me your email and I will send my
thanks

Hi, as I have double checked everything and the 3mf works perfectly for me. I wish to help you to do that I must know more.
What kind of software did you use to extract the zipped file?
What kind of slicer are you using?

I have included an stl file as well in the design, please check it.

hello i the file but in nothing inside can yui please help me thanks

Hi Jonathan, thank you for reaching out. I must ask for your patience as I am on a vacation today. I am only able to resolve the issue tomorrow at the soonest.

don't worry I'm wait thanks for yuor reply

Thanks for you patience, I have ed the ed zip file. For me it is an 3002KB zipped file that contains 2 files that have the file type of 3mf. Could you check if you can see these? While 3mf a file type frequently used in 3d printing if you cannot use it please send me your email address and I will send you an stl file.

hi I'm use cura and the file say is no model in the files

Even while importing the stl file that I have included in the design?

no loaded the file cold be occurred this is what the say(cura)

So, I use BambuSlicer myself but I have ed the 5.8 version of cura to check you issue. Cura cannot use 3mf files but the stl works perfectly. Please check my screenshot: https://ibb.co/VqHBR7M.
I can suggest the following steps to resolve your issue:
-Please make sure to update your slicer to the latest stable version.
-Use the stl file to import instead of the 3mf.
--Try OrcaSlicer
Nevertheless I have refunded you purchase, if for some reason that would remove your access to the design please use the following coupon code to for a 100% off to rebuy the design for free. code: FREEPROTECTIVECASE

  • 1 j’aime

thanks
for your help

Thank you for ing our design!

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